Kindness counts

A reminder I want to share with young (and not so young) performers, whether conductors, singers or instrumentalists, and honestly with all of us in this profession:

I recently came across a social media post from Kenneth Overton, shared by Bonita Hyman, with an insightful comment by our very own Andrea Baker. Their words resonated deeply, and I would like to echo the message in my own way.

We spend so much time focusing on performing well, preparing the repertoire, and polishing the technical elements of our craft. But the truth is that auditions and professional engagements are shaped just as much by how we behave around the work as by how we perform onstage. The way we treat people matters. It always has, and in this very small business, it carries more weight than many young artists realize.

When you arrive for an audition, your professionalism begins long before you enter the room. Are you polite to the person checking you in? Do you acknowledge the pianist with genuine appreciation? Are you on time, or if something happens, do you communicate promptly? These might seem like small details, but they are consistently noticed and remembered.

And yes, people talk. Word circulates quickly. Your behavior behind the scenes, in the hallway, or during a rehearsal process becomes part of your reputation. This includes how you treat the concierge, your dresser, makeup artist, stage crew, and everyone else who supports the production.

Showing up prepared is essential. But showing up as a decent, considerate human being is equally essential. This business is too small, and opportunities too precious, to risk them through carelessness, arrogance, or indifference.

This post also made me pause and reflect on my own work as a manager. I ask artists to carry themselves with kindness and respect — but do I consistently do the same? Do I treat a small, semi-professional ensemble with the same care and attention as I treat one of the leading orchestras? Do I respond to every request for representation with genuine appreciation, even when I cannot offer what the artist is hoping for? These questions are important, and they remind me that I am also part of this chain of human interactions that shape our industry.

So let this serve as a friendly reminder for all of us: talent opens doors, but kindness, reliability, and respect keep them open. Many thanks to Kenneth Overton, Bonita Hyman, and Andrea Baker for inspiring this reflection.